We currently ship exclusively within the United States. Limiting our shipping region allows us to maintain consistent delivery timelines and reliable customer service.

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Yes, Sylaven offers free shipping on all U.S. orders, with no minimum purchase required. The shipping cost you see at checkout will always be zero for eligible destinations.

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Once dispatched, delivery typically takes 4 to 15 business days. Including handling time, the total estimated delivery time is 6 to 20 business days.

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We currently accept PayPal as our payment method. PayPal allows customers to pay securely using their PayPal balance, linked bank accounts, or supported debit and credit cards.

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To begin a return or exchange, simply email our support team at info@sylaven.com. Once approved, we will provide return instructions and a shipping label.

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You can reach us anytime by emailing info@sylaven.com. Our support team operates Monday to Friday, 9:00 AM to 5:00 PM (GMT-8), and responds within two business days.

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