Payment Terms & Conditions

Accepted Payment Methods

Sylaven accepts PayPal as an approved payment method for all purchases made on our website. Customers must ensure that their PayPal account is valid, active, and authorized to complete transactions at the time of checkout. All payments must be successfully processed before an order can be confirmed and fulfilled.

Currency for Transactions

All transactions conducted on the Sylaven website are processed in USD (United States Dollar). Prices displayed on product pages, checkout pages, and order confirmations are shown in USD. If your payment provider operates in a different currency, exchange rates or additional transaction fees may be applied by your financial institution, which are outside of Sylaven’s control.

Secure Payment Processing

Sylaven is committed to providing a safe and secure checkout experience. All payment transactions are protected using SSL (Secure Socket Layer) encryption, which ensures that your payment details and personal information are transmitted securely and protected against unauthorized access.

Shipping Policy Overview

Sylaven offers free shipping on all orders shipped within the United States. Orders are processed and dispatched during standard business days, excluding weekends and U.S. public holidays. Estimated delivery times include both handling and transit periods. For complete and detailed shipping information, customers are encouraged to review our full Shipping Policy available on our website.

Return & Refund Policy Overview

Sylaven accepts returns and exchanges for eligible products within the specified return window, provided items meet our return conditions. Refunds are issued to the original payment method after the returned item has been received and inspected. Processing times may vary depending on the payment provider. Full details regarding return eligibility, timelines, and refund processing can be found in our Return & Refund Policy on our website.

Privacy Policy Overview

Sylaven respects your privacy and is committed to protecting your personal information. Customer data is collected and used only for order processing, payment verification, and customer support purposes. We do not sell or misuse personal data, and all information is handled in accordance with applicable data protection laws. For more information, please refer to our Privacy Policy available on our website.

Need Help?

If you have any questions regarding billing, payments, or checkout, please contact us using the information below.

Store Name: Sylaven
Email: info@sylaven.com
Business Address:
32 Sebastian, Irvine, CA 92602, United States
Operating Hours:
9:00 AM – 5:00 PM (GMT-8), Monday to Friday
Contact Form: Contact Us

You may reach out to us at any time. Our support team typically responds within two business days.